Shipping and Delivery
Shipping Policy
We take great pride in providing our customers with the finest car wash towels at the most competitive prices and free shipping sitewide. Prior to the delivery process, all our products undergoes thorough inspections to ensure it is in excellent condition.
Our first priority is your pleasant shopping, that is what we work extremely hard to ensure. Our shipping options are straightforward and affordable for all orders to any destination within the contiguous United States. please note that we only ship to the main area of the united states, not including Hawaii, Alaska, and Puerto Rico. Learn more about our range of shipping and delivery options, and choose the method that’s right for you.
Shipping Rates
Standard Shipping Cost Of All Products:Free Shipping for Curbside Delivery
Tracking and Delivery
Your order will be shipped via UPS DHL Fedex USPS and so on, the order will be left at your door. The delivery may contact you to schedule a delivery appointment. Please be present for the delivery of your order. Delivery of the order from the curb to the inside of a home or business is the customer's responsibility.
You can track the date of your estimated delivery via the link sent to you in your shipping confirmation email, or you can sign up for text updates from a link in this same email.
If you have special delivery requests, please contact us as soon as you place the order so we can do our best to accommodate accordingly.
Shipping Time
All orders normally leave the warehouse in 2 business days.
Totally depends on where you want us to send it as our towels only has so many speeds. As much as we hope you got a chuckle out of that, we know you’re not satisfied so here you go… We ship everything we make from the China. Shipping times differ based on the type of shipment and the destination. Assuming there are no earthquakes or snowstorms, a parcel shipment should take about 15-30 business days (according to the nearest warehouse from your delivery address )
Shipping Address Changes
If you need to change your address after placing an order please get in touch with us ASAP to make sure we edit the info in our system before it ships. Keep in mind that once your shipment is on the way, it gets a lot more difficult to reroute it. That being said, we’ll do whatever we can to assist, however you may be responsible for rerouting charges.
Shipping Missing or Damage
Please inspect your package as soon as it arrives to ensure it didn’t get beat up on the ride in. We make a valiant effort to prevent this with our specialized packaging but we can’t ever know what goes down between our door and yours. In the event that your product has incurred damages of any kind, please reach out to us within 48 hours of delivery.
MISSING PARTS. This should not happen but we all have our days. In the unlikely event that you find your order is missing something, reach out to us as soon as you can so that we can get you what you need as soon as possible. We won’t keep you waiting.
IN CASE OF DAMAGE OR DEFECT. Take a few deep breaths, pour yourself a drink—light or dark, doesn’t matter, and once you’ve gathered yourself, snap a few pics of the problem (including the packaging) and send them over to us. We’ll get it taken care of. Please take care that all damages are reported within 48 hours of delivery to facilitate an easy return. Send us the details via Aukelly.com, or use our contact email.
